On 9th January, RAS invited international consultancy and township development group, SURBANA, to showcase their unique toilet-feedback system that offers users the opportunity to 'grade' the quality of the restrooms. Visitors to our booth including Guest-of-Honour Dr Yaacob Ibrahim were impressed with the touch-screen interface that provides user-friendly options for users to offer feedback on matters such as the cleanliness of the restroom, the air quality and the provision of hand soap and toilet paper. Once the feedback is captured, it will notify the cleaning supervisor via SMS and he or she will then assign a cleaner to take remedial action. The system will also track the exact time when remedial action was taken by the cleaner with a simple scan of a card.

After the launch, RAS was involved in one of the stage activities. Our key person for Outreach and Education, Mr Sanjay Balan, shared good toilet etiquette tips such as proper hand-washing steps with the attendees before inviting our President to take the centre stage in a light-hearted discussion of restroom issues with the attendees. Some of the topics discussed were the common places with dirtiest toilets and suggestions to tackle the problem. The NEA Community Day was held from 9th to 10th January at the NEA North East Regional Office for the grassroots organisations and residents of the North East district. This new initiative aims to reach out to the community by getting them to gain a better understanding of NEA's operations.