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RAS conducts training on checklist and
cleaning
In partnership with
the National Environment Agency (NEA) as part of the Public
Toilet Cleanliness initiative, RAS began conducting a series of training
sessions from September for coffeeshop operators and cleaning attendants.
The training programme, which is offered at no cost to the coffeeshop
operators, aims to reach out to more than 1,000 coffeeshops islandwide. The
4-hour training  programme equips coffeeshop operators and
attendants with the right skills on assessing public toilet standards and
cleaning public toilets.
The programme consists
of both theory and practical sessions - the theory session covers the
NEA’s Keep Singapore Clean Toilet Checklist which allows the
cleaners to understand the minimum standard to meet for toilet
cleanliness while the NEA’s Pictorial Guide on Washroom Cleaning
Procedures trains the attendants on the proper steps of toilet cleaning
including proper removal of human spillages such as vomit, blood, etc. After
the theory session, the practical session covers trainer’s
demonstration on cleaning tasks such as washing of urinals, toilet bowls
and basins, which is followed by the attendants taking turns to perform
the tasks under the guidance from the trainer.
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RAS awards six-star restrooms to Suntec City Mall
Meeting and consultation with Suntec City Mall
commenced in late December last year and six (male and female) restrooms
were first accredited the five-star rating in January this year. However
in their quest to achieve the six-star rating, months of preparation and
implementation were required to adopt the  holistic
DFEC - Detect, Feedback, Eliminate
and Clean smart restroom solutions. The six newly revamped restrooms were finally accredited the top
six-star rating in July after
meeting all the requirements.
Apart from meeting excellent service and cleanliness requirements,
all cleaning attendants will need to be certified with the Singapore
Workforce Skills Qualifications (WSQ) in washroom cleaning. Cleaning
supervisors and facility-management staff will also need to attend a
training conducted by the RAS on public toilet assessment or inspection.
The training and assessment sessions were conducted for everyone in July.
Suntec City Mall plans to upgrade the rest of its restrooms progressively
to meet the highest rating in the next 2 years. The six-star rating is
the top rating which was introduced in November 2014.
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RAS completes the first phase of
digitalising its operations
For
an intensive period of six weeks from 22nd July to 2nd September,
RAS was involved in Group Guided
Activation (GGA) sessions every Wednesday with a panel of experienced
Oracle NetSuite professionals. Apart from attending the sessions, an
Oracle professional were also assigned to help RAS with setting up its
financial system starting with the chart of accounts, followed by list of
vendors, customers, non-inventory sales items and finally the trial
balances.
 Prior
to the GGA sessions, self-learning on the fundamentals of NetSuite
administration was required to ensure RAS was equipped with the necessary
knowledge and skills to manage and operate the Oracle NetSuite system.
Upon successful implementation of the first phase of its financial
operations, RAS will target the next phase of digitalising its human
resource and marketing operations.
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