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 The RAS, Restroom
Association (Singapore) was permitted to continue its Happy
Toilet assessment, which is an essential service, during the
implementation of the COVID-19 Circuit Breaker. Business digitalisation
has become pertinent and RAS digitalised its Happy Toilet operations with
e-checklists and secured file-sharing service three years ago. RAS is
further digitalising its other operations through a Social
Impact Program with Oracle NetSuite.
With the COVID-19 pandemic
expecting to last for a period of time, RAS needs to further explore ways
to sustain all its operations and enable most of its employees to work
remotely. RAS is greatly indebted to the pro-bono service offered by
Oracle NetSuite, which will further help to not
only digitalise but most importantly, streamline our operations in terms
of financial and customer relationship management. RAS will also need to
innovate its other programmes especially its preschool and other school
programmes to ensure their sustainability. We need to operate our preschool and
school programmes and adopt a new norm to minimise contact with
preschoolers and students while still ensuring our key messages resonate
with them. With the adoption of digital solutions that included remote
working tools, RAS was able to conduct virtual live talks and training
workshop to children, teachers and cleaning staff at a preschool in June.
In May, the results
released by the Singapore Management University (SMU) on the toilet
cleanliness index of hawker centres and coffeeshops, revealed a drop in
the toilet standards of hawker centres and coffeeshops as compared to
2016. RAS is looking forward to collaborating with its partners namely
the National Environment Agency, Public Hygiene Council, Singapore
Kindness Movement and World Toilet Organization to address this issue. We hope with
concerted efforts, we can uplift the quality standards of toilets in coffeeshops
and hawker centres.
Mr Ho Chee
Kit
President
Restroom Association (Singapore)
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