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RAS promotes its Happy Toilet Programme (HTP) with help from the National Environment Agency (NEA)

After the first Happy Toilet Seminar organised at the Environment Building for various organisations in March, RAS has been working closely with the NEA to reach out to owners and operators of food & beverage (F&B) outlets. More than five briefings have been organised at NEA Regional Offices to share more HTP information to those who did not attend the seminar in March. Companies offering restroom products and services were also invited to some of these briefings to provide innovative solutions.

 

With the strong support from NEA, we are pleased to see a twofold increase in the number of F&B outlets participating in HTP. There are currently about 60 F&B outlets participating in HTP as compared to about 30 last year. 12 more new F&B outlets have also confirmed its participation. This excludes 40 market and food centres currently under the HTP. The HTP is a grading system that certifies toilets with a 3, 4 or 5 star rating and its certificate is renewable every year.

 

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RAS recruits Volunteer Eco-Assessors (VEAs) via MediaCorp Radio Capital 958

Upon the request from a Capital 958 journalist, RAS met up with the journalist at a Chang Cheng Mee Wah (CCMW) coffeeshop in Bukit Batok on 12th August to perform an actual Happy Toilet assessment of its toilet to determine its rating. Eventually, the toilet was certified with a four-star rating. During the assessment, the journalist was provided with basic information on the procedures of assessing the toilets such as the checking of signages, taps, flushing sensors, door locks, lightings, etc.

 

The journalist also conducted an interview session with RAS President Ms Tan Puay Hoon. Ms Tan elaborated on the details of our Happy Toilet Programme (HTP) and the roles of VEAs such as the conducting of at least 2 Happy Toilet mystery checks a year. She also mentioned about the ease and flexibility of volunteering as Eco-Assessors to offer feedback to RAS when they happen to visit any Happy Toilets. Since 2008, RAS has trained about 100 VEAs from the public. After training, VEAs provide feedback to RAS via an online checklist if they happen to visit any Happy Toilets that fail to meet required standards. More VEAs are needed to help ensure that the quality standards of Happy Toilets are constantly met.

 

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RAS conducts first training session for hospital

Following two training sessions conducted for logistic personnel in May, RAS was invited by a hospital, the Institute of Mental Health (IMH), for the first time, to conduct training session for its managing agent. Ten participants, consisting of managers, supervisors and team leaders, went on a restroom journey with the RAS trainer at IMH. Participants were equipped with useful knowledge and practical skills of inspecting restroom cleanliness based on the same checklist used by the VEAs.

The complimentary training session was conducted for IMH as an act of appreciation to their active Happy Toilet participation. RAS is pleased to see participants from the healthcare profession coming in as a new addition to the existing list of diversified participants from the facilities management, construction, logistics and food & beverage profession.

RAS shares its key programmes with delegates and volunteers

A group of visiting Bruneian delegates comprising of government officers, non government organisation (NGO) representatives, youths and corporate representatives, were presented with information about key RAS programmes implemented for restroom owners, cleaners and users. RAS was scheduled for the first presentation ahead of the Singapore Environment Council and Panasonic, who are also close partners of the NEA. A Q&A and networking session was organised after the presentations.

As one of the close partners of the National Volunteer & Philanthropy Centre (NVPC) in their Singapore Cares (SG Cares) initiative, RAS was invited to share its key programmes and available volunteering activities with new volunteers at the NVPC’s monthly volunteer orientation. Since December last year, RAS has been recruiting volunteers for its LOO (Let’s Observe Ourselves) @ Heartlands activities via the SG Cares. The SG Cares was set up as a platform for volunteers seeking short-term and flexible volunteering opportunities that match their interest, availability and location.

RAS participates in Zhenghua Primary School’s Open House & Bukit Panjang Community Racial Harmony Day

Following a successful partnership in the previous year, RAS was once again invited to participate in Zhenghua Primary School’s Open House. The school collaborated with RAS to put up an Outreach Exhibition during the Open House. This exhibition sought to project the school’s efforts in inculcating in students best practices about toilet hygiene and etiquette and promote the cleanliness of public toilets to all Zhenghua stakeholders.

 

Visitors to the booth including the event’s Guest of Honour, Mayor for Northwest CDC, Dr. Teo Ho Pin, were given a tour of the beautiful art work created by the pupils and an impromptu lesson in restroom hygiene. Visitors were also given souvenirs for participating in the tour but more importantly they left with a stronger understanding of Zhenghua Primary’s desire and hardwork in maintaining their STAR rated restrooms and communicating the need for restroom cleanliness and social graciousness. On a side note, we also participated in Qihua Primary School’s pre-school Open House event in August. RAS looks forward to more community events with Zhenghua Primary and other schools.

 

 

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