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 The flagship
Happy Toilet Programme
(HTP) has strategically evolved over the years since its launch in
2003 during the SARS outbreak. In 2008, it was revamped to include
effectiveness and user satisfaction to the existing cleanliness,
maintenance and design criteria. In 2014, a new six-star
rating was introduced with higher scores set for four and five-star
ratings, so as to improve
user experience and meet higher public expectations. This year, we are
redesigning the HTP certificate to enhance its corporate and professional
branding image.
The redesigning of the certificate with logo
of the RAS, Restroom Association (Singapore) is in line with our
strategic alignment to not only raise our profile but also facilitate our
5-year
action plan of evolving as a Toilet Hub in 2021 - a hub for all toilet
matters concerning building owners, cleaning attendants and public users.
RAS continues to generate awareness among the
youths with four Republic Polytechnic students selecting RAS as their
choice Voluntary Welfare Organisation, under the Citi-YMCA Youth For Causes this
year to raise funds for us to appreciate cleaning attendants. For the
past three months, our active participation in school and community
events such as the ‘Keep Clean, Singapore!’ 2017 organised by
the Public Hygiene Council and the community fair at the Chatsworth
International School, was a strong indication of our commitment in
educational outreach.
With the newly-designed HTP certificates, we
are certainly looking forward to more new owners and operators
participating in the HTP to provide quality star-rated restrooms and
collaborate with us to educate their patrons to be star users at their
star-rated restrooms.
Ms Tan Puay
Hoon
President
Restroom Association (Singapore)
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